The Evolution of HR: The Rise of Project Management in Human Resources

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7 min
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Aug 1, 2024

In recent years, the business world has witnessed a significant transformation in the role of Human Resources (HR) departments. No longer confined to traditional administrative tasks, HR has evolved into a strategic partner, playing a crucial role in shaping organizational success. This shift has given rise to a new and increasingly important position: the HR Project Manager. To understand this evolution and its implications, we turn to Yuliia Kushnir, HR Project Manager at RISK, for her insights and experiences.

The Changing Face of HR

As organizations navigate through rapid changes in the business environment, HR departments have found themselves at the forefront of driving organizational transformation. "The days when HR was solely responsible for hiring and firing are long gone," Yuliia observes. "Today, we're deeply involved in strategic initiatives that directly impact the company's bottom line."

This sentiment is echoed by Dave Ulrich, a renowned HR thought leader, who states, "HR professionals must be credible activists who influence others in a positive way to drive business results." The emergence of HR Project Managers is a direct response to this need for strategic HR leadership.

The birth of HR Project Management can be traced back to the increasing complexity of HR initiatives. As companies grow and expand globally, they face challenges that require a more structured approach to HR. "We're not just dealing with local regulations anymore," Yuliia explains. "We're coordinating global talent strategies, using different technology solutions, and managing change across diverse cultures. These are complex projects that require specialized project management skills."

The Digital Revolution in HR

One of the most significant drivers of change in HR has been the digital revolution. The integration of technology into HR processes has created a need for professionals who can bridge the gap between HR and IT. "Implementing a new HRIS system isn't just about choosing the right software," Yuliia points out. "It's about understanding how that system will impact every aspect of our HR operations and ensuring a smooth transition for all employees."

Josh Bersin, a global industry analyst, supports this view, stating, "HR technology is now a market for innovation, not just automation." This shift towards innovation requires HR professionals who can not only manage projects but also drive digital transformation within their organizations.

The impact of artificial intelligence (AI) on HR cannot be overstated. AI is revolutionizing everything from recruitment to employee engagement. "We're constantly looking for ways to leverage AI to streamline our processes," Yuliia shares. "For example, we've implemented an AI-powered video production tool to handle internal communication, making our processing more engaging and easy to understand on every level."

However, the implementation of AI and other advanced technologies requires careful planning and execution. This is where HR Project Managers play a crucial role, ensuring that these technologies are integrated seamlessly into existing HR processes and accepted by employees.

Navigating the Pandemic and Beyond

The COVID-19 pandemic has been a watershed moment for HR departments worldwide. While RISK was established after the height of the pandemic, the lessons learned during this period have shaped the company's approach to HR project management.

"The pandemic highlighted the need for agility in HR," Yuliia reflects. "Companies that had HR Project Managers in place were better equipped to quickly implement remote work policies, manage employee wellbeing programs, and adapt their recruitment strategies to the new normal."

The shift to remote and hybrid work models has created a new set of challenges for HR departments. "We're not just managing people anymore; we're managing experiences," Yuliia explains. "Our projects now focus on creating seamless employee experiences, whether they're working from home, in the office, or a combination of both."

The Data-Driven HR Project Manager

Another significant trend in HR is the increasing reliance on data analytics. HR Project Managers are at the forefront of this trend, using data to drive decision-making and demonstrate the value of HR initiatives.

"Data is the new currency in HR," Yuliia asserts. "We're constantly collecting and analyzing data on everything from employee engagement to the effectiveness of our training programs. This data helps us make informed decisions and justify our projects to senior management."

Balance between data utilization and privacy protection is a critical aspect of modern HR project management. As Lexy Martin, a leading HR analytics expert, puts it, "The future of HR is not just about big data, but about big judgment – using data ethically and effectively to improve the employee experience and drive business outcomes."

The HR Project Manager as a Change Agent

In today's rapidly evolving business landscape, organizations must be able to adapt quickly to new challenges and opportunities. HR Project Managers are often at the forefront of these change initiatives.

"Change management is a core part of our job," Yuliia explains. "Whether we're implementing a new performance management system or restructuring the organization, we need to ensure that employees understand and embrace the changes."

This involves not just managing the technical aspects of change but also addressing the human elements. "People are naturally resistant to change," Yuliia observes. "Our job is to communicate the benefits of the change, address concerns, and provide support throughout the transition process."

John Kotter, a leading expert on change management, emphasizes the importance of this role, stating, "Successful change is 80% about leading people and 20% about managing the change itself." HR Project Managers embody this principle, focusing on the human aspects of change while also ensuring that projects are delivered on time and within budget.

Fostering Diversity and Inclusion

In recent years, there has been an increased focus on diversity, equity, and inclusion (DEI) in the workplace. HR Project Managers play a crucial role in developing and implementing DEI initiatives.

"It's a fundamental part of our organizational strategy. We're constantly working on projects to promote diversity in our recruitment processes, create more inclusive workplace policies, and foster a culture of belonging."

These initiatives often involve complex, multi-faceted projects that require careful planning and execution. "Implementing a company-wide DEI training program, for example, involves everything from curriculum development to logistics planning to measuring the program's impact," Yuliia explains. "It's a perfect example of why project management skills are so crucial in modern HR."

The Future of HR Project Management

As we look to the future, the role of HR Project Managers is likely to become even more critical. With the continued advancement of technology, the increasing importance of employee experience, and the ongoing need for organizational agility, HR departments will rely heavily on skilled project managers to drive their initiatives forward.

"I see our role evolving to become even more strategic," Yuliia predicts. "We'll be working more closely with other departments, using advanced analytics to drive decision-making, and playing a key role in shaping the future of work."

This evolution aligns with the predictions of industry experts. As Dave Ulrich notes, "The future of HR is not HR, but the business." HR Project Managers are at the forefront of this shift, ensuring that HR initiatives are closely aligned with business objectives and deliver tangible value to the organization.

Conclusion

The emergence of HR Project Managers represents a significant evolution in the field of Human Resources. As organizations face increasingly complex challenges, from digital transformation to global talent management, the need for skilled professionals who can manage these initiatives effectively has never been greater.

Through her experiences at RISK, Yuliia Kushnir provides a window into this evolving role. "Every day brings new challenges and opportunities," she reflects. "But that's what makes this job so exciting. We're not just supporting the business – we're actively shaping its future."

As HR continues to evolve, the role of HR Project Managers will undoubtedly grow in importance. By combining traditional HR knowledge with project management skills, data analytics, and change management expertise, these professionals are helping to drive organizational success in an increasingly complex and fast-paced business world.

In the words of Peter Drucker, the father of modern management theory, "The best way to predict the future is to create it." HR Project Managers are doing just that, creating the future of work one project at a time.

Advice for Future HR Project Managers

For those seeking to build a career in this field, Yuliia Kushnir offers several pieces of advice:

1. Develop technical skills: "Study new HR technologies, data analytics, and project management methodologies. This will help you effectively manage complex HR initiatives."

2. Improve soft skills: "Communication, empathy, leadership, and conflict resolution are key skills for a successful HR Project Manager."

3. Stay informed about trends: "The HR field is changing rapidly. Keep up with new trends, attend conferences, and read professional literature."

4. Develop business thinking: "Try to understand your company's business strategy and how HR can support its achievement."

5. Practice flexibility: "Be ready to adapt to changes and quickly respond to new challenges."

6. Learn through practice: "Participate in various HR projects, even if they go beyond your current role. This will help you gain valuable experience."

Conclusion

RISK's experience demonstrates how professional management of HR projects can help an organization not only survive crisis times but emerge stronger and more competitive. 

As Yuliia Kushnir from RISK notes: "Being an HR Project Manager is not just a job, it's an opportunity to impact people's lives and shape the future of organizations. Each project is a chance to make the work environment better, support talent development, and help the business achieve its goals."

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Insights from Yuliya Kushnir, RISK HR Project Manager, on Fostering Connection and Collaboration in the Digital Workplace In the ever-evolving landscape of modern work, where remote teams and digital communication are the norm, the role of HR professionals has never been more crucial. How do you build a company culture that thrives when employees are scattered across time zones and screens? How do you ensure that everyone feels connected, valued, and motivated?
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Employee Life Cycle: The Ultimate Guide

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8 min
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June 20, 2024
Did you know that most job seekers are attracted to organizations that look after their brand? The employee life cycle is key. It's about the whole journey between an employee and their workplace. This journey starts from hiring and lasts till they depart. Knowing about the employee life cycle helps a lot. It lets you connect with people at every step. This, in turn, helps you find the right talent, make employees happier, and boost your company's success. We are going to dig deep into each of the seven stages. And we'll share tips to make each stage the best it can be for your employees and your company.
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10 Essential Project Management Skills to Succeed

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6 min
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June 14, 2024
By 2026, the market for project management software is set to hit $17.5 billion. It will grow at a rate of 12% annually from 2021. This shows there's a big need for project managers who know their stuff. To turn your natural skills into a successful project management career, you need to work on 10 key skills.
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eNPS as a Key Element in Building Two-way Communication and Employee Loyalty

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5 min
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June 12, 2024
At RISK, a mantra echoes through our halls (well, virtual halls, as many of us work remotely): "People are our key value." It's not just a catchy slogan. It's the beating heart of our company culture, the guiding principle behind every decision we make. And that's why employee loyalty research, also known as eNPS, isn't just a box-ticking exercise for us – it's a window into the soul of RISK.
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The 10 Essential HR Metrics You Absolutely Need to Watch

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10 min
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June 6, 2024
Are your HR metrics helping lead your company to victory? In today's fast changing world, making choices based on data is key. This is especially true for businesses that want to keep and grow their top talent. So, what HR metrics are essential for getting useful info and boosting sustainable growth?
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Keeping Pace on the iGaming Track: Insights from Kazakhstan

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6 min
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June 6, 2024
In the rapidly evolving world of iGaming, staying ahead of the curve is crucial for success. At RISK, we pride ourselves on our ability to adapt to changing market conditions and capitalize on emerging opportunities. To gain a deeper understanding of the current state of the industry and our plans for the future, we sat down with Yuriy Kralyuk, theHead of Kazakhstan Region @RISK. In this candid conversation, Yuriy shared his insights on the trends shaping the iGaming market and how RISK is positioning itself for growth in 2024 and beyond.
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From Support to CRM Manager: The Inspiring Journey of Dmytro Tsapenko at RISK Company

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6 min.
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May 21, 2024
In the fast-paced world of the iGaming industry, where passion, vision, and strong values drive success, RISK Company shines as a beacon of excellence. At the core of RISK's remarkable story are our employees – the true heroes who continuously raise the bar, propel projects to new heights, and fearlessly embrace challenges. Today, we explore the inspiring journey of one such hero, Dmytro Tsapenko, whose unwavering dedication and passion have transformed his career and left an indelible mark on the company.
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Product Manager vs. Product Owner: Who's Who?

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12 min
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May 16, 2024
It’s very important to know the difference between a product owner and a product manager. This understanding helps teams meet their goals and make products customers love. Without clear roles, it's hard to get a project done well. Knowing what each role does makes teamwork better and tasks clearer.
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Navigating the Legal Landscape of AI-Generated Content in iGaming: Opportunities and Challenges

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8 min
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May 14, 2024
The rise of automated text creation presents significant opportunities for iGaming businesses to expand their reach and improve user engagement. By leveraging AI-powered tools, companies can generate vast amounts of content, such as game descriptions, promotional materials, and even personalized recommendations, in a fraction of the time it would take human writers. This efficiency enables iGaming platforms to cater to a wider audience and deliver tailored experiences that keep users coming back.
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The Metaverse: A Playground for the Future of Marketing

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10 min
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May 3, 2024
Imagine a world where you can step into a virtual store, design your perfect pair of custom sneakers with a virtual reality headset, and have them delivered to your doorstep – all without leaving your couch. Or, picture yourself attending a live soccer match with your friends from all over the globe, where you can cheer, communicate, and interact with the performers in a shared virtual space. That's the kind of future the metaverse promises, and it's fundamentally changing how businesses think about marketing.
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Mastering Expectation Management: Tips & Strategies

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10 min
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April 29, 2024
Expectation management is key for success. With these smart strategies and continuous updates, projects can stay on track. This creates a work culture filled with trust, teamwork, and always getting better.
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Unlocking Success in the iGaming World Essentials

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6 min
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April 29, 2024
In this article, we will delve into the essential insights that can navigate you for better understanding of the gambling world. We will explore the different factors that contribute to success in the gambling industry and provide expert guidance on how to navigate this competitive landscape.
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Boost Collaboration: 5 Tips to Improve Your Teamwork Efficiency

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5 min
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April 29, 2024
In the world of business, working well as a team is vital to success. Did you know effective teams are 5 times more likely to do well and meet their goals? By improving how we talk to each other and building a united team, companies can really boost their productivity.
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How Riskers elevate customer support and their careers

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4 min
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April 17, 2024
What comes to mind when you think of customer support? A corporate machine with constantly changing operators who read from scripts like robots. But if you look at the RISK support team, you’ll see the opposite picture: minimal turnover and support agents speaking in a simple language.
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The Riskers at Cannes Lions: How we back talents

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4 min
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March 20, 2024
Feeling like you’re stuck in the same old routine at work? Every specialist needs a breath of fresh air for inspiration now and then. Our team believes in the power of industry contests. This time, we’ll dive into Cannes Lions – the international festival of creative communications and advertising through the stories of our Riskers!
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The RISK Mindset: An Exclusive Interview with RISK CEO Max Potomkin

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5 minutes
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February 9, 2024
We're about to delve deep into the core of what drives the Riskers. Just as our team charts the course for the entire company, it's the backbone of our team that steers us through these waters. So, let's dive into a sneak peek of the wisdom shared by our captain, Max Potomkin, CEO of RISK.
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How to thrive on the edge

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5 minutes
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December 27, 2023
High-risk businesses demand more from their leaders.
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What kind of tribe is the Risk.Inc team?

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6 minutes
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December 26, 2023
People shape and move any company. What brings professionals from around the world together under one roof? Shared principles and values.
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